Privacy Policy
Diamond Auto Restoration ("Diamond Auto," "we," "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit www.diamondautorestoration.com (the "Website"), contact us, request a quote or use our auto detailing, ceramic coating, paint protection film, paint correction and window tint services, and how we use, share and protect it.
Our contact details Diamond Auto Restoration 945 W Hoover Ave, Orange, CA 92867 Phone: (714) 278-4871.
By using the Website or our services, you agree to this Privacy Policy.
1. Information we collect
Information you give us
Contact details: your name and mobile phone number, and your email address if you provide it.
Vehicle and service details: your vehicle's year, make and model, the services or packages you're interested in, appointment preferences, and anything you write in messages or notes.
Communications: records of calls, texts, emails, direct messages and form submissions you send us.
Reviews and feedback: content you choose to post about us, including on Google or Instagram.
2. How we use your information
We use personal information to:
respond to your questions and provide free quotes;
schedule, perform and follow up on services for your vehicle;
send appointment confirmations, service updates and pickup notices by call, text or email;
process payments and keep business and tax records;
operate, secure and improve the Website and our services;
understand which pages and services interest visitors;
send promotions or maintenance reminders, only where you have agreed or where the law allows, with an easy way to opt out [CONFIRM: delete if you send no marketing];
protect against fraud and misuse, and comply with legal obligations and resolve disputes.
3. How we protect information
We use reasonable administrative, technical and physical safeguards to protect personal information, including secure hosting and limiting access to people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
4. Your California privacy rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), may give you these rights, subject to legal exceptions:
Right to know: the categories and specific pieces of personal information we collected about you, the sources, our purposes, and the categories of third parties we disclose it to.
Right to delete: ask us to delete personal information we collected from you.
Right to correct: ask us to correct inaccurate personal information.
Right to limit the use of sensitive personal information. We do not collect sensitive personal information for purposes that would trigger this right.
Right to non-discrimination: we will not deny services, charge different prices or provide a different level of service because you exercised your rights.
Categories of personal information we collected in the past 12 months: identifiers (name, phone, email, IP address); customer records (vehicle and service details); commercial information (services requested or purchased); internet or network activity (pages viewed, device and browser data); and communications content. We disclosed these categories only to service providers for business purposes.
